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I recommend to all to go to east court ford to purchase a new truck from Amber.
Amber and Vishu are the guys you want to see. Best deals and service anywhere.
Dear Service Manager and Dealership Management, I am writing to formally raise a serious concern regarding the treatment my wife and 12-year-old son received from your Service Associate, Gus Nikolakakos, during our scheduled service appointment on Friday, August 7, 2026, at 9:00 am. My wife brought my F-150 to the dealership to have three outstanding recalls addressed. Unfortunately, what should have been a routine service appointment became a very unpleasant experience for my wife and son because of the way Gus interacted with them. During the appointment, my wife had to call me multiple times because of the way she was being spoken to and treated. I was in the middle of a board meeting at the time and had to step away from the meeting on several occasions to deal with the situation and try to assist her remotely. What concerns me most is that this was not simply a disagreement or misunderstanding. My wife felt that Gus was being disrespectful and uncouth toward her, and my 12-year-old son was present and witnessed the interaction. He was sufficiently uncomfortable with the way his mother was being treated, that he specifically commented on Gus's behavior afterward. I find this particularly concerning because my wife was at your dealership as a customer and should have been treated with courtesy, patience and professionalism. Regardless of whatever may have been happening that morning, there is no justification for a customer or her child to feel that they are being treated disrespectfully by a member of your service department. I am therefore asking management to please look into this matter thoroughly, including speaking with Gus and reviewing what took place during our appointment. I would like this complaint formally documented and escalated appropriately within the dealership. I am not looking for an argument or confrontation. I simply expect my family to be treated with basic courtesy and respect when dealing with your dealership. I would also appreciate a response from management outlining how this matter has been addressed. If I feel that this concern has not been properly investigated or addressed, I will have no choice but to escalate the matter further, including bringing it to the attention of Kuldip Sahi. I have been a customer of the dealership and would much rather have this matter resolved professionally and constructively. However, given what occurred and the fact that my wife and young son were involved, I feel it is important that management take this complaint seriously. I look forward to hearing from you. Sincerely, Mark Daswani
I can’t say enough great things about East Court Ford and especially Faisal! My family has been purchasing vehicles from him for 34 years, and there’s a reason we continue to come back. I just purchased a brand-new Ford Bronco from Faisal, and once again, he made the entire experience fast, easy, and stress-free. He’s honest, reliable, knowledgeable, and genuinely cares about his customers. You never feel pressured or like you’re just another sale. If you’re looking for an honest, fast, reliable, and trustworthy sales representative, Faisal is absolutely the person you need to see. After 34 years of dealing with him, my family and I wouldn’t go anywhere else! Thank you, Faisal, for another amazing experience! 🙌🏼🚙
I recently purchased an SUV from East Court Ford Lincoln, and I cannot recommend Queena Hu enough! She made the entire process smooth, transparent, and actually enjoyable.
I recently purchased an SUV from East Court Ford Lincoln, and I cannot recommend Queena Hu enough! She made the entire process smooth, transparent, and actually enjoyable.
Had an outstanding experience buying my new truck at East-Court Metro Ford Lincoln thanks to Jaspreet Singh. Jaspreet made sure every detail was handled efficiently and answered all of my questions thoroughly. He was straightforward, easy to work with, and went above and beyond to make the deal happen without any hassle. Exceptional customer service—I’ll definitely be recommending Jaspreet to friends and family!
Queena, She is very friendly and patient dealer. She explained questions one by one and detailable. Also gave important suggestions. Everything went smoothly
Thanks to Mike Salehi he helped me with my first car !!!! I recommend him if you want to buy a car !!!!
Great deal with sushil and jaspreet.
Great deal with sushil and jaspreet.
Great deal with sushil and jaspreet.
Great deal with sushil and jaspreet.
Great deal with sushil and jaspreet.
Ask for Amber for Best deals in Market
Got 2 F150 and 1 Transitfor my Renovation Company from Amber ! Smooth experience overall ! Will come back
I usually check for google review Rating for a place before giving them my business . This place had 4.7 stars so i decided to get my wife’s vehicle from them , Saw few 1 star reviews for shady pricing or bad customer experience but I still went down to see whats the truth behind . Enquired online , Amber replied within minutes of enquiry . I asked for a paper quote which is like a nightmare for dealerships because it usually tells us the exact due on delivery and dealer fees associated which is hidden in ADs . Amber presented a proposal on email with zero down and zero freight /pdi fees I went there test drove the car , sent a picture of the car to my wife . And signed on the exact numbers he quoted me online . This is how you do business ! Clear and transparent service by Amber You may ignore those 1 stars reviews and go ask for Amber This young guy is ambitious to earn your business . Happy with my purchase with Amber
Got my Ford Mustang from AMBER He is a hidden gem of the dealership . Treats you like a family Answered my online Enquiry in 2 minutes of posting it . Quick and informative . Just go ask for Amber
Amber & Sharry gave me exceptional service , came all the way from Brampton . Bought 2 trucks right away . Best price all over Ontario
Sushil is the best salesman here. He made my buying experience seamless and I recommend him for any Ford Vehicle